How to Enable Microsoft Silverlight in Google Chrome
A recent update to Google Chrome has disabled a function that is required by Microsoft Silverlight. This in turn has caused Silverlight to appear as if it is not installed in Google Chrome. The error that appears is a popup stating that Microsoft Silverlight is not installed and needs to be installed.
Both Internet Explorer and Firefox are not affected by this issue.
This document assumes that Microsoft Silverlight is installed and that there were no issues encountered during the installation.
Enabling NPAPI in Google Chrome:
1. Open Google Chrome and browse to “chrome://flags”.
2. Find in the provided list, “Enable NPAPI MAC, Windows” and click on “Enable” below the title.
3. Restart Google Chrome by closing all open browser windows, then starting Google Chrome up again. If Microsoft Silverlight is installed it should start working.
Check to see if Microsoft Silverlight plugin is installed in Google Chrome:
1. Open Google Chrome and browse to “chrome://plugins”.
2. The Silverlight plugin should appear in the provided list. If it does not appear check to see if NPAPI is enabled.